Question 1

Do you offer free estimates?

Accepted Answer

Yes. We offer no-pressure project conversations and free estimates. Final scheduling and scope are confirmed directly.

Question 2

What areas do you serve?

Accepted Answer

We serve Northern Kentucky and Greater Cincinnati, generally within about 30 miles of Crescent Springs, Kentucky. Please ask us to confirm your address.

Question 3

Are you family-owned?

Accepted Answer

Yes. Chris Hollon Construction is presented as a family-owned local contractor with direct owner involvement.

Question 4

How does a project begin?

Accepted Answer

It starts with a conversation about your goals, existing conditions, budget expectations, and timing, followed by a site visit when appropriate.

Question 5

Can you help with material choices?

Accepted Answer

Yes. We help narrow materials and finishes based on appearance, performance, maintenance, and budget.

Question 6

Do you handle permits?

Accepted Answer

Permit needs vary by community and project. Required responsibilities will be documented in your final project agreement.

Question 7

Is your work guaranteed?

Accepted Answer

Warranty and guarantee terms are reviewed in writing with the project agreement before work begins.

Question 8

Are you A+ BBB rated?

Accepted Answer

Please contact Chris Hollon Construction for the current BBB profile and rating details.

Question 9

What types of work do you handle?

Accepted Answer

Decks, kitchens and baths, basements, outdoor living, roofing, and window and door replacement are the six core service categories.

Question 10

Do you use subcontractors?

Accepted Answer

Trade involvement varies by project. The final scope identifies important responsibilities and points of contact.

Question 11

Can I live at home during a remodel?

Accepted Answer

Many homeowners can, but access, dust, utilities, safety, and daily schedules need to be discussed for the specific project.

Question 12

How are changes handled?

Accepted Answer

A good change process documents the revised scope, price, and schedule effect before changed work proceeds.

Question 13

What payment methods do you accept?

Accepted Answer

Payment terms and methods are included in the signed agreement.

Question 14

What hours do you work?

Accepted Answer

Office conversations and jobsite schedules are handled by appointment and confirmed around each project.

Questions deserve straight answers.

Ready to put a real plan behind your project?